Privacy Policy

Last updated: April 2026

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chatbot platform designed to help you ship delightful chat experiences—easier, faster, and free for lifetime. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

  • Account Information: Name, email address, and basic profile details when you sign up.
  • Chat Data: Messages, prompts, and interactions processed by the chatbot to deliver automated and intelligent responses.
  • Usage Data: Log data such as IP address, browser type, pages visited, and timestamps.
  • Cookies and Tracking Technologies: Used to improve performance, analytics, and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our chatbot services
  • Enable seamless automation and intelligent responses
  • Improve product performance, speed, and reliability
  • Communicate with you about updates, security, or support
  • Monitor usage to prevent abuse or misuse

3. Sharing of Information

We do not sell your personal data. We may share information only with trusted service providers who assist us in operating our platform, or when required by law, regulation, or legal process.

4. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You may access, update, or delete your account information at any time. You can also choose to disable cookies through your browser settings, though this may affect functionality.

7. Third-Party Services

Our platform may integrate with third-party tools or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about these Terms, please contact us at:

contact@chatnovax.com

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